FAQs

Q: Do I need insurance for the things I store with you?

A: You are responsible for your belongings stored at Keep It Here Storage. While insurance is not mandatory it is highly recommended. You may even be covered under a policy you already have. We believe that if your items are worth storing they are worth insuring. For you convenience, storage insurance is available through one of our local insurance agents.

Q: Do I have to sign a long-term storage contact?

A: At Keep It Here Storage, you do not need to sign a long-term contract as all storage can be done on a month-to-month basis.


Q: Do you offer residential and commercial storage?


A: Yes. Our facility has units with sizes that can accommodate both.


Q: Can anybody drive onto this property or do you need a PIN number?


A: Our facility has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility.


Q: Do you offer RV/boat/car/motorcycle parking?


A: Keep It Here offers outside parking for RVs, boats, cars and motorcycles.


Q: What kind of security do you have?


A: Keep It Here Storage takes great pride in protecting your belongings and strives to provide a level of security that we would expect for our own property. We feature an electronic gate with coded access and a fenced, well-lit facility.

Q: What’s a roll-up door?

A: Roll-up doors are like garage doors – they roll up overhead for easy access. They’re usually wider than swing doors, so it’s easy to move things in and out.

Q: What’s a drive-up unit?

A: A drive-up unit has a roll-up door and its own loading area. Just drive up to it and load your belongings in or out.

Q: Do need to give you notice when I move out?

A: Yes. Please remove your lock and let us know when you have vacated your unit so you do not incur unnecessary charges.

Q: What kind of documentation do I need to provide to rent a storage unit?

A: You will need to provide a valid, government-issued form of identification (e.g., driver’s license, state ID or passport).

Q: If I rent a storage unit from you, can my spouse, kids or friends have access too?

A: When you rent from Keep It Here Storage, you can allow access for other people you specify (or you can limit access only to yourself). A limited number of people with your access code provides a higher level security for everyone.

Q: What methods of payment are available?

A: Currently we accept cash, checks or money orders.

Q: What sizes do you offer?

A: We offer a wide range of sizes to accommodate your needs. Sizes range from 5X10 (or 25 square feet) to 11×45 (or 495 square feet). Determining the right size is easy with our Sizing Guide, free online storage estimator or the help of our managers. Call us today at:

501-337-4321
or
501-732-6223

or email us at:
MalvernStorage@gmail.com

Advertisements
This entry was posted in FAQs. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s